EXCHANGE / RETURN

EXCHANGE POLICY

At Double A Wears, our customers are our first priority. Our customer care group will facilitate you on each step if you want to exchange your purchased item. The help you need is only a click on away.

We recognize, every now and then some thing simply doesn’t give you the results you want. Don’t worry, so long as the gadgets aren’t broken, all tags intact and and packing is in its authentic circumstance, we do be given returns and exchanges.

Domestic Orders

  • Valid Days of Exchange: Any article purchased online can be exchanged within 7 days, once the article has been delivered, given that the customer has proof of purchase. For customers who opt for online exchange process, with a valid reason for exchange, won’t have to pay courier charges for exchange pickup.
  • Proof of Purchase: This includes the online order confirmation email.
  • Process of Online Exchange: It commonly takes 7-10 days to complete the online change technique after it's been proven. If customers are dissatisfied with the object or have ordered and obtained the size that gained’t healthy them then they could be asked send the products returned to us at their personal fee.
  • Items not Allowed for Exchange: Due to the differences in color monitors/screens and lighting used during photoshoots, the exact color or texture of the final item may slightly vary from what is seen on screen, therefore products cannot be exchanged for this reason. Articles purchased on discount or on sale are not qualified for exchange.
  • Note: For sale orders, exchanges will best be provided for valid motives and change time may also take longer than normal. For similarly assistance, you could contact our customer service branch by means of emailing us at orders doubleawears@gmail.com or you could call us at +92 333 4698002. Provide all of the required records to our consultant and if all of the conditions of the trade are met, we will time table the select-up from your step.

RETURNS POLICY

  • Refunds are not in cash - the client may be issued a coupon of same cost valid for Online Store ONLY, which can be used at once or in the destiny. Please examine your coupon carefully for further info. However, refunds can be allowed in tremendous cases where the product is out of stock. Refunds can be issued to the identical credit score card that become used for the unique purchase. You may be credited for the value of the object(s) and relevant taxes. Shipping and managing fees are non-refundable.
  • Please allow 30 days for the processing of returns and up to two billing cycles for the credit score to appear for your credit card assertion.

DEFECTIVE ITEM POLICY

  • If you’ve received a defected/wrong product, feel free to contact our Customer Service Centre by emailing the images at doubleawears@gmail.com or call us at: 0333-4698002 within 3 days of delivery.
  • Once we review your product, an online voucher of the same price value will be offered to you.

FOR MORE INQUIRIES

You can visit our Frequently Asked Questions page to further clarify your queries on Returns, Refunds & Exchanges or contact us at doubleawears@gmail.com